Privacy Policy
Introduction
Welcome to The 5th Element Coaching. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our coaching services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
Who we are
Our website address is: https://the5thelementcoaching.com.
Information We Collect
Personal Information
When you engage with The 5th Element Coaching, we may collect personal information, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Details relevant to your coaching sessions
Non-Personal Information
We may also collect non-personal information that does not identify you individually, such as:
- Browser type
- Operating system
- IP address
- Pages viewed on our website
- Time and date of visits
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
How We Use Your Information
Personal Information
We use the personal information we collect for various purposes, including to:
- Provide and manage our coaching services
- Communicate with you, including responding to inquiries and sending updates
- Process transactions and manage billing
- Personalize your experience with our services
- Improve our website and services based on your feedback
Non-Personal Information
Non-personal information is used to:
- Analyze trends and website usage
- Administer the site and gather demographic information
- Improve our website and services
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
Your Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct or update any personal information about you that is inaccurate.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt-out of receiving our marketing communications by following the unsubscribe instructions included in these emails.
Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Changes to This Privacy Policy
The 5th Element Coaching reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: the5thelementcoaching@outlook.com
- Phone: +44 (0) 7914960660
Thank you for choosing The 5th Element Coaching. We are committed to protecting your privacy and providing a safe and secure experience.